Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 10 Testimonials (1-10 shown)
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"Want to say a big THANKS to Kasey, Kenneth and the team at South Austin Marine. We found our boat (wanted a specific make/model) doing a nationwide search and was very concerned about buying a boat 1,000 miles away. I shouldn't have been. The deal was outstanding. The boat is even better. We had them install additional options on the boat. It was exactly as described when we took delivery. They shipped the boat up here without any issues (in fact sprayed it off before we picked it up). Kasey communicated with me every step of the way. It couldn't have gone any better and would do it all over again. South Austin Marine is very easy to do business with and for this reason, I HIGHLY recommend these guys for your boating needs."
By: Jay    Batavia, OH
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"Looked online for a specific Regal model and the only one I wanted was located in Austin at South Austin Marine. Was concerned about buying a boat over 1,000 miles away. I shouldn't have been. Worked closely with Kasey and was able to negotiate a great deal. I had many questions along the way and even wanted to add additional options. Kasey worked closely with me the whole time. Any time I had a question, he had an answer. He even took my boat on the water to make sure it was running right and the new options were working properly before shipping it. Kasey and South Austin Marine made the transaction very easy. I would do it all over again and highly recommend these guys. THANKS, Kasey, Kenneth and South Austin Marine! "
By: Jay    Batavia, OH
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"SAM has been really good to me either buying or selling.?I think I have bought and traded 5 or 6 boats here, Kenneth and his crew go above and beyond to deliver customer satisfaction and they have fun doing it.I have sent people to them to buy boats and never regretted it. Everybody wins."
By: Jeffrey    Austin, TX
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"Kasey sold my wife & I a Bennington 22 RCW. This is our first boat ever so there were many questions from our side. Kasey, was extremely patient and answered ever question and we never felt like the questions were not important. I would recommend Kasey and South Austin Marine to anyone looking for personal service. Kasey your the best. "
By: Lloyd    Lakeway, TX
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"I recently bought my second boat from Kasey at the 620 location. I live in Dallas but I went to Austin to buy my second boat because of the great customers service that Kasey has provided over the years. It is a great team, Brian, Kasey, Abel and Kenneth are truly great people and they CARE about your purchase. I can buy a Supra anywhere and it is a great boat but South Austin Marine actually makes the experience special. It is one of the few businesses out there that really does care about customer service and they will do everything possible to make their customer happy. Justin is the Service lead and is just as impressive. He really wants to exceed his customers expectations and over the past 3 years, he continues to amaze me with the service levels he and his team provide. I would HIGHLY recommend South Austin Marine to anyone looking for a boat. Go see Kasey and you will not be disappointed. "
By: John    Flower Mound, TX
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"We purchased a Bennington 2250RCW from Kasey at South Austin Marine. We searched all over the southern states, looking at dozens of boats before making our decision. Kasey provided outstanding professional service, making our decision to purchase from them easy. He and the whole staff there were very knowledgeable and helpful. Overall, the purchase experience, follow-up, and delivery were outstanding. Would not shop anywhere else! Thanks folks for the good experience."
By: Keith    Tyler, TX
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"the purchase of our Bennington last January was an incredibly fun experience. THe boat has performed as he said it would if not better. Kasey's genuine interest in helping me find what fits my needs was refreshing and gave me confidence I was selecting the right boat for our needs. THe service at SAM has been timely, good quality and reasonably priced. I particuualrly appreciate Kasey's and Mikes follow up to make sure i was satisified with all phases each step of the way. I highly recommned South Austin Marine as well as Kasey, Bryan and Mike. Job well done, guys!!!"
By: Bill    Irving, TX
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"I conducted a nationwide search for my boat and fortunately found South Austin Marine, Joey, and the make, model and year of the boat I was looking for. Joey went 'above & beyond' for me, starting with getting me photos of the boat. There was a cosmetic issue with the boat that was visible in the photos. (Joey had highlighted the issue in the photos.) Joey had the issue taken care of before I flew to Austin to look at the boat & for sea trial. Joey picked me up at the airport. The boat was 'better than promised' and we were in the water conducting the sea trial within an hour of my arrival in Austin. I flew in, completed the sea trial, bought the boat and flew home all in the same day. South Austin Marine helped arrange the shipping of the boat. The whole process went remarkably well and was easy. I would do the same thing all over again ! I can't recommend Joey, and the gang at South Austin Marine more highly. You don't have to limit to your boat search to your home town anymore !!"
By: chris    Raleigh, NC
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"Thanks to Bryan and the team. You guys blew my expectations away. Really appreciate you selling my boat on consignment, for what we agreed to, and Bryan fit me in the perfect boat for my needs. What's funny, is it wasn't the boat I originally was looking for, but Bryan took every objection I had, researched it, and from his experience on boats, new this would be a great buy and boat for me. The after purchase customer care has been exceptional! This is my second boat purchase thru South Austin Marine, and am very pleased. Best wishes, and see you on the lake. Pete"
By: Pete    austin, TX
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"I would like to state that Brian Gardner did an excellent job with me and my wife as we shopped at your store for the past 3 months. Although we had a difficult time deciding what we wanted a Regal or another pontoon boat, Brian was alway more than willing to help and answer all our annoying questions an we visited 3 times and called numerous times from the Fort Worth area. We finally settled for a 2012 pontoon that you guys did not have in stock, only after we were minutes from making a deal with Brian on a 2012 Regal 2300. He worked hard to make us an unbelievable deal which we only turned down when a specific boat came aviliable in Fort Worth. He was a true gentleman and professional throughout and service like this does not come along that often. If he is an indicator of your overall sales force and staff you guys are head and shoulders above most dealerships. Thanks again Brian ! I will be glad to send South Austin Marine some leads in the future!"
By: Randy     Fort Worth , TX
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10 Testimonials (1-10 shown) << Previous | Next >>

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